IdonAI

Europe privacy policy

We at IdonAI (“IdonAI,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose personal data when you use our website, applications, and services (collectively, “Services”).

1. Data Controller

If you are located inside the European Economic Area (EEA), United Kingdom, and Switzerland, this Privacy Policy applies to your use of IdonAI Services.

2. Personal Data We Collect

We collect personal data related to you (“Personal Data”) as follows:

2.1 Personal Data You Provide

  • Account Information: When you create an account, we collect your name, contact details, account credentials, date of birth, payment details, and transaction history.
  • User Content: Any text, files, images, or other data you submit to our Services.
  • Communication Information: If you contact us via email or social media, we collect your contact details and message content.
  • Other Information You Provide: Data collected when you participate in surveys, events, or provide identity verification details.

2.2 Data Collected from Your Use of the Services

  • Log Data: Information such as your IP address, browser type, and interactions with our Services.
  • Usage Data: Details about the features you use, content engagement, device type, and location.
  • Cookies and Similar Technologies: We use cookies to personalize and improve your experience. Learn more in our Cookie Policy.

2.3 Information from Third Parties

We may receive information from trusted partners, such as security vendors, to prevent fraud and enhance security.

3. How We Use Personal Data

We use Personal Data for the following purposes:

  • To provide, analyze, and improve our Services.
  • To communicate with you regarding updates, changes, and promotional offers.
  • To prevent fraud, unauthorized access, and security threats.
  • To comply with legal obligations.
  • To aggregate or anonymize data for analytical purposes.

4. Disclosure of Personal Data

We may share your Personal Data in the following circumstances:

  • Vendors and Service Providers: To support business operations such as hosting, analytics, and customer support.
  • Business Transfers: In case of mergers, acquisitions, or restructuring.
  • Legal Compliance: If required by law or to protect IdonAI’s rights and security.
  • Affiliates: With our subsidiaries and partners, ensuring compliance with this Privacy Policy.
  • Third-Party Integrations: When interacting with other services through IdonAI, their privacy policies apply.

5. Data Retention

We retain your Personal Data as long as necessary to provide Services or comply with legal obligations. Retention periods vary based on factors like:

  • Purpose of processing the data.
  • Legal and security requirements.
  • Risk assessment and compliance policies.

6. Your Rights

You have the following rights concerning your Personal Data:

  • Access & Portability: Request a copy of your data.
  • Correction: Update inaccurate or incomplete data.
  • Deletion: Request removal of your data, subject to legal limitations.
  • Restriction: Limit processing under certain conditions.
  • Objection: Opt out of specific data processing activities.

To exercise your rights, contact us at support@idonai.com.

7. Security Measures

We implement appropriate security measures to protect your Personal Data against unauthorized access, loss, or misuse. However, no data transmission or storage system is completely secure, and we encourage users to take necessary precautions.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or our website.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us at support@idonai.com or visit https://idonai.com/contact.